Is there a solution to help AnswerBot better handle misspellings? For example, a customer asked about our integration with "What's App." Had they properly spelled "Whatsapp" the appropriate article would have been shared with the customer.
It doesn't appear that adding misspellings in the labels will make AnswerBot any smarter but perhaps it should? While I've added different formats and spellings to certain articles to get them to surface in AnswerBot results, I hesitate to do this often. Let me know if I'm missing something obvious.
Please sign in to leave a comment.