Zendesk kiosk setup?


  • Nicole Saunders
    Zendesk Community Team

    Hi Andreas, 

    I think all you would need to do is create a ticket form for people to fill out and have that displayed on your kiosk. I don't think a light agent would be necessary; once they submit the form the ticket can be routed whichever way you'd like, just the same as if they weren't in person. 


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