Editing Company Info

Answered

4 Comments

  • Ifra Saqlain
    Community Moderator

    @Ricardo Pereira, the code you shared, it's DCs identifiers, you can edit the company's info via DCs under Support.

     

    To edit the company's name follow the below steps:

    1). See the top right corner, there is an icon click on that.

     

    2). Select Support from the list.

     

     

    3). Now, click the gear icon left sidebar see in the below screenshot, then select Dynamic Content see in the below screenshot.

     

     

    4). Find this 

    hc-footer-company_info_text

    after finding it, click on this and you will get the view as in the below screenshot.

     

    5). Click on edit lighted with the green color and then you can change the translation because you would reach at your point.

    6). When you have done the first one again find for the copyright info

    hc-footer-copyright_text

     and click on it then edit it.

     

    If any confusion, do let me know.

    Also, you should take a look at this article for better understanding: https://support.zendesk.com/hc/en-us/articles/203663356-Providing-multiple-language-support-with-dynamic-content

    Thanks

    Team

     

     

    2
  • Ricardo Pereira

    Thank you - that solves my question.
    FYI, in our setup, I found the variables with the following names

    HC::Footer::Company

    and

    HC::Footer::Copyright Text


    Much appreciated!

    Ricardo

    1
  • Nicole Saunders
    Zendesk Community Team

    Thanks for sharing that answer, Ifra!

    0
  • Ifra Saqlain
    Community Moderator

    :)

    0

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