How do I give feedback or report bugs?

2 Comments

  • Official comment
    Marie Laurenza
    Zendesk Engineering

    Hi Lisa,

    Are you asking about Agent Workspace tickets? This thread is on WhatsApp in Zendesk Sell (not Agent Workspace and Support). Please reach out to Zendesk Support following the guidance here to get your question answered!

    -Marie

    Principal Product Manager, Zendesk Sell

     

  • Lisa Huynh

    Hi, 

    When I try to recover a suspended ticket, the ticket comment and description shows up in the preview but as soon as I click "Recover Manually", the ticket content & description disappears. 

    Please advise, 
    Thanks

    0

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