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Change colors/banner of SandBox account.

Completed


Posted Jan 04, 2021

  • What is the problem?

We want to be able to differentiate between Prod and SadBox accounts.

  • Why is it a problem?

We want to avoid users confusing the environment and changing settings on the incorrect one because they're an exact match.

  • How do you solve the problem today?

 We need to check the settings every time we want to do a change just to confirm which environment we use, but non-admin users can't do this so they won't know/confirm which environment they are at.

  • How would you ideally solve the problem?

1. Change the banner color
2. Or add a Label on the top saying "SandBox"

  • How big is the problem (business impact, frequency of impact, who is impacted)

Low priority but it would be good to avoid confusions/problems in the future.


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5 comments

image avatar

Terence Tam

Zendesk Product Manager

Hey Jorge Vargas Telles! Really appreciate you dropping by with your feedback/suggestion. 

Just an update, one of our superstar engineers have taken on this as a side project and we will definitely ping you once it's live.

Thank you so much for your time.

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Hey @...,

We are also really keen on this feature, do you know when it will be available?

Thanks,

Karen

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We are also interested in the option to place a banner on the home page to establish distinction between the environments.

Thanks,

Gizelle

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Following because we're also interested in this.

 

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image avatar

Rafael Santos

User Group Leader

Hey everyone, this seems to be live now.
I'm seeing the new Sandbox Banner in our sandbox instances:

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