Change default country pre-fix for callbacks in web widget

7 Comments

  • Miranda Burford
    Zendesk Product Manager

    Hi Charlie,

    Thank you for your post.  You're correct.  Unfortunately, it isn't possible to hide the dropdown or set a default value for the dropdown at this time.  This is a great feature request though and I will make note of it for future consideration.  Unfortunately, at this stage, I don't have a timeframe for when we may support this in the future.

    Thanks,

    - Miranda.

    0
  • Jacob Bergman

    We would like this as well!

    1
  • Miranda Burford
    Zendesk Product Manager

    Thank you, Jacob Bergman.  Noted!

    - Miranda.

    0
  • Anastasia Kachanova

    We would like this as well

    3
  • Thomas MAQUAIRE

    +1

    1
  • Thomas Lee

    Any movement on implementing this one in the last 12 months? If you aim to offer your products to a global audience, you need to understand that defaulting to a US country code does not work for  users outside the US. I've just come off a call with our agents moaning about having to change this each time they make an outbound call... would be a great improvement if ZD/ Twilio could implement this. 

    4
  • Atanas Tomov

    +1

    0

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