Help Center Template to read from Ticket Fields when using KC App

1 Comments

  • Chandra Mullineaux

    We currently work around this by running a macro that creates a ticket comment in the format of an article with the ticket fields pulled in, and then copying and pasting that into the article itself. It would be great if we could skip that step though (and skip maintaining macro versions of all of our KC templates). 

    0

Please sign in to leave a comment.

Powered by Zendesk