In our company we have several help centers. We've enabled the search feature to look for articles in multiple help centers, however the webform that resides in each help center, when typing something in the Subject, it only shows articles from the current help center and it doesn't search through the enabled help centers. It only works by searching in the help center page where it shows the articles of other help centers. It will be great to be able to see suggested articles from other help centers as we don't have to duplicate them in each help center.
Please sign in to leave a comment.