Registered for Zendesk Community Day 2021? Introduce yourself!
CompletedWe're so excited for our first ever Zendesk Community Day! It's going to be a great opportunity to get to know other Zendesk users, share knowledge, and learn how to make the most of the Zendesk Community.
To get things started, please introduce yourself below. Tell us your name, a little bit about what you do, where in the world you're located, and if there's anyone in particular you're hoping to connect with or anything you're hoping to hear about at the event. We'll do our best to make it all happen.
If you haven't RSVP'd yet, go save your spot today!
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Nicole Saunders we have the same problem as monica! our "Click to join" button is not an actual link
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That worked for me! Thanks, Chris! See everybody there!
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...worked for me too; I'm in. :)
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Thanks Reshma, I've flagged this up with the community team for further help!
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Hey everyone, it appears that there might have been an issue with one of the reminder emails this morning. If you're experiencing problems, please email: support@experiencewelcome.com
They will help troubleshoot and direct you to the event.
Thank you!
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Hey everyone! Looking forward to chatting with all of you next week during Community Day!
Thanks for saying 'hi' and introducing yourselves. We've got a lot of great content and sessions on the agenda for you and hope that you stick around after the event to network and get to know one another a bit better.
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My name is Jolly Crazed. I'm a manager for Crazed Printing in Newark, CA. I'm looking forward to discussing potential partnerships.
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Hi everybody! I'm Monica White, the Tech Docs Manager at Identity Automation - a Cloud identity management system for K-20 education. Looking forward to brainstorming, networking, and learning new ways to do things!
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Hello! I'm Debbie Binggeli, and I manage the Customer Service Department for the Nevada Department of Transportation. We implemented Zendesk just over a year ago and use it quite differently from those in a sales environment. I would love to meet other folks who work and utilize Zendesk in the public sector.
I am very interested in learning more about Explore reporting including CSAT data, because customer satisfaction is our highest priority. I'm especially interested in any tips and tricks some of you may have discovered along the way to help customers report on the service they received rather than the outcome of the situation. (i.e.: A customer calls to get a pot hole repaired, and the customer service rep was very kind and attentive. She receives bad feedback from the customer, not based on her service, but because the pot hole wasn't fixed quickly enough.) Looking forward to tomorrow!
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Hello everyone!
I'm Tatev Hakobyan, Director of Support and Enablement at SuperAnnotate https://www.superannotate.com/
We are a fast growing startup which is an end-to-end platform to annotate, version, and manage ground truth data for AI.
We implemented Zendesk for our Support team 2 months ago so I am interested in learning other company experiences to maximize our efficiency and improve our processes.
Looking forward to e-meet you all and have a productive networking! -
Hi all,
My name is Dmitry, I am product and project manager @ RealRussia We are UK based travel agency helping people to arrange their travel to Russia and beyond.
We are quite new to Zendesk, just joined this September, so I am looking for best practices from more experienced colleagues.
See you!
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Hi Nicole,
As it turns out I have to do my JavaScript exam tonight. Hopefully I'll be able to jump in after finishing the exam. Will (parts of) the sessions be recorded as well?
-Ron
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Ron de Vries - Thanks!
Joyce Owens - Today should be a great learning day. :) -
Try this link folks: https://app.experiencewelcome.com/events/vgujNP/stages/MRfDOB?fromOneClick=true
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Chris Bulin That url asked me to verify my email, which I did. But now I am waiting for a new url via email and I have yet to receive it.
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Reshma Patel it sounds like it probably didn't have your email in the registrants list. You should receive an email shortly.
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It should have my email as I received the confirmation and reminder emails. Still no temp. link email though.
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I can't get the link to work....
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Mandy Labriola it looks like you got in ok. I see you in the attendees list. Let us know if you're having any further issues.
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Hey Reshma Patel. Sorry you're having problems! That email that you're waiting on can take a second once you try to 'Enter Auditorium'. The first time I tried getting in, that email took a few mins.
Are you still having issues?
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I hope everyone is having a great time now during Community Day! If you do run into any other issues, let us know.
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I cannot ask questions/chat.
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Hi all -
Thank you to everyone who attended today and made our first Zendesk Community Day a huge success.
We do apologize for the challenges some of you had with joining. Hopefully most people were able to eventually get in to the event. We will post the recordings to YouTube soon, and will drop links here when those videos go live.
You can still go play around with the virtual lobby on Miro, and we look forward to bringing you more great events in 2022.
If you have any feedback - good or bad - we'd love to hear it, so we can take that into planning our next events! Please feel free to post in the comments here, or if you attended you'll be receiving a survey in email today. -
I could not join the meeting last night, it was 13:00-03:00AM my time, and the link in the email was not working for me, so I didn't even bother.
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No worries, Tanawat! We'll have recordings out next week. We do apologize for the log in issues with the email.
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