Explore Report: Add Calc on cost per ticket

Answered

2 Comments

  • Chandra Robrock
    Community Moderator
    Most Helpful - 2021

    @... It sounds like a Result Metric Calculation might work for this use case. You'll want to select the metric you'd like to calculate cost by (i.e. tickets created or solved) to your query. From there, select Result Manipulation > Result Metric Calculation and then enter COUNT(Your metric)*20 as the formula. 

    1
  • Craig VanDeVenter

    @... That was incredibly too easy.   <face palm>

    Amazing!  Appreciate it!

    0

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