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Customer guide clicking behaviour

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Aileen D

Posted Jul 30, 2021

In Chat we could tell if a customer clicked on a guide we sent, now in Agent Workspace it doesn't look like that's possible. Will this feature be available in the future?

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    Heather Rommel

    Zendesk LuminaryThe Product Manager Whisperer - 2021Community Moderator

    Hi Aileen

    On the ticket, it should show it here as you scroll down:

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