Support to delete for an erroneously activated widget for a brand


  • Ahn Letran
    Zendesk Customer Care

    Hey, Josef!

    Thank you for this feedback! We're glad that you raised this so our team could work on more features that would help out our customers seamlessly.

    For now, there's no direct way to delete the Web Widget for a brand from the Admin Settings, but you can disable it and prevent it from appearing on your website and Help Center. You can toggle both Contact form, Chat and Help Center to off, under the Customization tab from Channels > Widget in Admin settings.

    Hope this helps out for now. We'll keep this posted for any updates on upcoming features.


    Ahn L. | Customer Advocacy Specialist
    Contacting Zendesk Customer Support

    NEW - Zendesk offers free, on-demand training for all of our products. Set up your account and start learning today at


Please sign in to leave a comment.

Powered by Zendesk