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Adding time prompt within Flow Builder



Posted Mar 19, 2021

We enabled Messenger now that we have Agent workspace and really like the ease of Flow Builder. However, we noticed there is no way to set a time element to when messages should pop up. Ideally it'd be nice to have ability to resurface a message if someone has gone silent OR even start the flow X seconds after landing on the page rather than just immediately. We miss this about triggers in chat 


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Shiyu Zhu

Zendesk Product Manager

Hey Ana, thanks for your feedback. I have captured this for us to consider in our future roadmap planning. 

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Hello! Any movement on this? I am finding that it may be difficult to have triggers and flow builder. 

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