Unassigned tickets says "NaN"


  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    I'm super interested in whether this was a bug or not? I've never seen that! Are you still getting it?

  • Austin Killey
    Zendesk Customer Care

    Hey there @...,

    Thanks so much for bringing this to our attention.  First impressions here are either something network-related (possible time-out of sorts), or possibly a Support app causing trouble in the background.  Going through the steps of logging out/in as well as clearing your browser cache are both fantastic steps to help narrow things down even more for sure.

    It looks like you've submitted a support request about this as well, and I see that another advocate is currently working with you in that ticket, perfect.   You're in good hands!  

    For any other users that come across Ashleigh's post here who also happen to experience this same NaN issue, we'd love to help get some answers and fixes: Feel free to reach out to us through any of our contact options here and we'll be happy to work with you further.


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