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Display the article verification rule name in an unverified article and sorting by rule name



Posted May 04, 2021

We have a couple of article verification rules set up and it'd be helpful to know which one caused an article to be unverified. 

For example:

Rule 1 - general audit every 60 days.

Rule 2 - every two weeks, unverify any public articles to check that all media is up to date. 

This second rule should be pretty quick to complete, but we can't identify the 'level of review' needed without knowing which rule fired. To take it a step further, being able to filter the unverified articles by the rule that fired would help us sort workload by level of effort and get things reviewed by the right teams. 


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Heather Rommel

Zendesk LuminaryThe Product Manager Whisperer - 2021Community Moderator

I Agree, Rachel Montgomery

The Team Publishing functionality is phenomenal - but this is one tweak of a few I'd love to see coming to the product. For any Product Manager here, we'd love this:

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