Recent searches

No recent searches

How can I design the widget to what I need?

Answered
image avatar

Potter Song

Posted Apr 29, 2021

I want to use part of the widget features, that it will provide suggestions when customer put a question. 

If the customer wants to contact us, I need it to skip to a new page. I built the new page myself but I am not professional at it and could not understand how to work with the zendesk API according to the docs. 

Thanks.

0

1

1 comment

Date
    image avatar

    Cheeny Aban

    Zendesk Customer Care

    Hi Potter,

    Thank you for posting on our Community.

    Congratulations on your newly created Page! We're happy to hear that you are interested in the Zendesk chat widget. We understand that you would like to implement a specific command on your widget using API. The scope of API is broad, thus, it will be hard to direct you to the compatible code. Especially, it was personally coded by you. We offer that you check the Web Widget API as a starting point and also check other resources that will help you further on your journey.

    All the best!

     

    0

    Post is closed for comments.

    Didn't find what you're looking for?

    New post