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Better sales goals
Posted Mar 04, 2021
Would love to see new possibilities to define sales goals :
- team vs. individual goals
- split by pipeline (how can this not be in place yet ?)
- choice of frequency : monthly, quaterly, yearly
- defining a goal on other metrics : either deals custom fields (numbers) or number of meetings, calls, etc.
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4 comments
Marvin Tumusiime
I agree with this comment. This feature should absolutely be added to Sell. Our "Sales Reporting" feature is currently not helpful at all.
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Rafael Feldhaus
I would like to set secondary sales goals for Company, and the SUM of these goals would not necessarily have the same value that you set a goal for the users
When you have a business based on network distribution, is very common to set some objectives for each partner/distributor (aka Company).
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Emily Salzman
We definitely need to be able to set a goal per pipeline and not just by user. Is this in the works?
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Shawna James
Hey Jeans-Sébastien, thank you for taking the time to provide us with this feedback. We apologize for the delay on our end in providing you with a response to your feature request.
I wanted to note that we have received and logged this feature request for our PM team to review. At this time, I do not have an update on status for this specific feedback request but should we have more information to share about any prioritization or plans, our product team will be in touch on this thread. Please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community. For others interested in seeing this feature please continue to add your support and use cases, and thank you for doing so!
If you are interested in learning more about plans for our Zendesk Suite, please make sure to check out and follow our Community events, What’s New Community Topic, and Zendesk Updates. Again, we apologize for our delay and appreciate you being a valuable Zendesk Community member.
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