No new tickets arriving from Facebook and Instagram

1 Comments

  • Stephanie Langlois
    Zendesk Product Manager

    Jeff Uy I'm really sorry that I'm seeing this so late, I hope you've managed to get in touch with our Advocacy team to resolve your issue. There are a number of things that could be causing this and the best way is to have them look at the error we are receiving on our end. Please let me know if you've managed to get this resolved.

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