Article votes as a %
Hi,
I'm looking to create a custom metric that allows me to see the total number of votes, count the number of negative votes and thirdly calculate the percentage by dividing the number of positive votes by the total vote count.
I'm currently failing at the first hurdle as looking at other Community posts you can't retrieve the total number of votes?
Does anyone know if what I'm looking for is possible, or indeed have tried it themselves?
Thanks
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Hey Lauren,
There's no way to report on vote count currently. Check out this post here:
https://support.zendesk.com/hc/en-us/community/posts/4409217351322-Positive-and-negative-vote-count
Best,
Amie
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