Can we have the email address change for explore

2 Comments

  • Walter Bellante
    Zendesk Product Manager

    Hello Abhishek Chandranaik,
    thanks for sharing your feedback about how dashboards are scheduled.

    I see your point about having the ability to set custom email addresses when scheduling dashboards. While this isn't planned to be supported in the near future, can you please share some examples of why you would need to have the address customized?

    Thanks,
    Walter

     

     

    0
  • Stephen Belleau
    Community Moderator

    For us, this would be preferred for branding purposes. For the same reason that you are sending from @zendeskexplore.com instead of @bime.com.

    Also if we could select a support address, it could allow us to schedule dashboards to internal distro lists that only accept mail from company domain. But for now we have workarounds using forwarding rules.

    3

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