Feature Request: Brandable Welcome and Verification Mails

3 Comments

  • Official comment
    Max McCal
    Zendesk Product Manager

    Thanks to everyone who's commented here. Sorry for the slow reply this thread evaded my notice until now. We are very interested in improving the experience for welcome emails, verification emails, and other system notifications like password reset emails. At the moment, we aren't working on that explicitly, but we appreciate the context from folks like you. We'll be sure to update this page when we embark on a project in this area.

  • Stephen Fleming

    +1 for this.

    In my organisation, we have two brands - one that is B2C and one that is B2B. The type of language used is extremely different between the brands.

    1
  • Sukh Singh

    +1 for this solution.

    Zendesk really needs to allow to edit the subject in the welcome email.

    1

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