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App Stores and Social Media integration
Posted Mar 29, 2021
Hello, are you planning to integrate both App Store for IOS and AppGallery from Huawei devices in Zendesk to reply and measure the App reviews?
Also, since Instagram is increasing its importance in the Social media and customer support channels it would be great to have it in Zendesk as well.
The thid party apps in marketplace are paid only.
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9 comments
Official
Stephanie Langlois
At this time we are going to close this post for comment and mark it as “Not Planned”. If you are interested in learning more about this and other features being built please make sure to check out our Community events and Zendesk Updates. Thank you again for your feedback and we appreciate you being a valuable Zendesk Community member.
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Вячеслав Скорбеж
Great feature request, +1
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Kevin Van Den Bergh
Great Feature. There is already a Zendesk app for the Google Play Store, so why not for the other stores?
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Josh Ward
Any update on this?
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Dave Dyson
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Ollie
How is the Apple App Store not natively available to connect the same as Google Play Store? There's upcoming requirements that this is needed for each of our brands, we have well over 20 different brands across in the EU and US and yet we're expected to pay for a 3rd party application to be able to respond to our customers.
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Milena Rusanova
+ 1 for Apple App store connection
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Axel Mora
+ 1 for Apple App store connection
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Josh Ward
+1 for Apple App store connection
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