I am looking for a way to trigger a notification to a specific agent whenever an update has been made to an Organization that they own (ownership is tracked by tag).
That is - there are a few different use cases where a change could be made to an Organization, completely unrelated to any open ticket. For example, we track active support contracts through custom Organization fields. If there is a change to the contract status, this constitutes as an Organization update, and the "Updated" timestamp of the Organization changes. I don't need to know specifically what changed, only that "Your organization has been updated"
The only condition I find that is close to what I'm looking for is "Account Owner Updated" but that does not match all conditions where an organization would be updated. To satisfy this use case, I'm looking for a more generic "Organization Updated" that falls under the "Organization" category of the condition drop down.
Given that I'm not finding a condition like "Organization Updated", is there another way to do what I'm looking for?
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