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Can I add a thumbnail to the articles and article previews?
Answered
Posted May 25, 2021
Hey there!
I currently have a bland Zendesk guide and wanted to add photos such as thumbnails to our articles. I was wondering how I would go about doing this?
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9 comments
Ifra Saqlain
You want to show the article thumbnail on which template as a preview? Can you explain more about it?
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Heinrich Venter
Currently, on our guide, there are no thumbnails on the articles. I would like these to show when in a list. Especially on the promoted articles on the home page. This is a link to our guide https://help.pokitmeter.com/hc/en-us
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Heinrich Venter
Hi there just commenting again to see where you were at with this?
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Amy Gracer
Your link goes to a page not found.
Can you share an example of what you are looking for?
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Heinrich Venter
Hi there,
This link should work https://help.pokitmeter.com/hc/en-us
I would like the articles on the guide to have thumbnails that can be self populated on the promoted articles page.
Something like this:
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Heinrich Venter
HI just commenting again to see where we were at with this?
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Amy Gracer
Hi Matias,
Personally, I do not know of a way to self populate thumbnail images. It would be pretty cool though, so I'm following in case someone else does!
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Nicole Gogel
I'm curious about this functionality too. Nothing fancy, just thumbnails.
As a side note, it was a bit frustrating to see this thread go from asking about adding thumbnails to a back and forth that the OP had to follow up on a few times only to get a shrug as a response.
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Trapta Singh
Hi @...,
I tried playing around with promoted articles a bit and come up with this rough code. This code will basically show any first image from your article content as the thumbnail for the article.
Try giving it a shot and let me know how it goes for you.
You can see the working example here. I hope the above solution will make the thread a bit less frustrating ;)
Thanks
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