is there anyway to make screen shots embeded in a ticket clearer? we almost always have one attached to a ticket and if the help desk tech takes a shot of the end user's computer that's full screen or large etc, it comes over really blurry. this happens only in zendesk, not if we cut and paste the images into anything else. It's like ZD is resizing them or something. how to we make that stop? it's imperative that our shots are readable and we can't control the end size as we might need the entire desktop's screenshot for trouble shooting etc.
example attached. the original image was perfectly clear. after cutting and pasting it into zendesk, it looks like that.
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