Sending a Scheduled Query in Explore


  • Nicole Saunders
    Zendesk Community Manager

    Hi Lohith,

    Yes, you will need to build your reports as Queries in Explore, and then if you want those distributed on a schedule you'll need to put them into a dashboard.

    As Eugene indicated, the product team has seen this request, but there is not currently a plan to allow for the scheduling and sending of individual reports.

  • Dave Dyson
    Zendesk Community Manager

    Hi Andrea - we do allow scheduled delivery of dashboards to end users. See Scheduling dashboards with end users

    So your C-suite execs don't need to be agents in Zendesk in order to receive scheduled dashboards. Hope that helps at least!


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