Request to get 'Variable filters' working in Explore


  • Daniella Jones

    Have there been any updates to the ability to create individual agent dashboards?

  • Katie Duck

    Will there be a beta? Super thrilled about this upcoming feature!

  • Pat Harland-Lee

    Hey guys, any update since Q2 has come and gone now?

  • Dan Ross
    Community Moderator

    Also eager to hear any news on this feature, it's been requested for some time and will make a huge impact for our teams

  • Jorge Hueso


    Is this feature already released or is there a new release date?

    Best regards,

  • Walter Bellante
    Zendesk Product Manager

    Hi everyone,
    thank you so much for the enthusiasm you've shown with your comments.

    The feature is currently under development and we estimate it to be ready between Q4 22 and Q1 23.
    I understand many of you are eager to have this feature available and I can guarantee this is top of mind for Explore.

    The feature is named "Dashboard restrictions" and will be available as part of the new dashboard builder experience.
    You can learn more about the full list of features and how to access the new experience.

    I will keep you posted once it's released.
    Thanks again for your patience.


  • Stacey

    Any update on this? It seems ridiculous that there isn't an easy way to share individualized agent data that limits their ability to see the data of teammates. 


Please sign in to leave a comment.

Powered by Zendesk