Product Feedback Post Template
PinnedPost Title:
Support Order Pizza Button
Feature Request Summary:
[Zendesk Support should have a button (like the help button) that would let you order pizza from the nearest location. I saw this once in Everquest where you could order a pizza and I think it would help.]
Description/Use Cases:
Agent team is working late and they are hungry, but the ticket queue is too high for any of them to leave and get pizza. This button would allow for a quick click, confirm, and order without having to leave your desk. Customizable order templates for each employee would also be amazing!
Business impact of limitation or missing feature:
This is critical for our business as our agents get very hungry which affects their productivity and our customer satisfaction score.
Other necessary information or resources:
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Usability. Add an easy way to share Smart Lists.
The current process for sharing smart lists involves create a template or downloading the list data from one account and then reimporting it to another account. Creating a template requires an admin and structured format of the list. Exporting and reimporting data is not an elegant workaround.
Proposed
Add a share button to Smart Lists that allows sharing the list to another Sell account.
When a shared Smart List is modified, it is modified for all accounts that share the list.
When a shared Smart List is deleted, it is deleted for all accounts.
What else?
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Hi Sondra, thanks for this feedback – instead of commenting on the template here, can you create a new post in the Feedback on Sell topic, copy the template text from here, paste that into the post, and replace the text entries under "Feature request", "Description/use cases", "Business impact", and "Other information" headings with the specific information about your request? Thanks!
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