Guide/HelpCenter - Copy Articles between instances of zendesk and multiple brands


  • Official comment
    Nicole Saunders
    Zendesk Community Manager

    Hey Dave, 

    There are plans to address these issues, and the product teams are currently working on the building blocks to enable this functionality. Here is the thread you'll want to follow for updates: 

    Copy / duplicate Help Centre articles

    As for the comment about aging feature requests, we know that has been a significant pain point for quite a while. The good news is that we're finally going to address it, and I'm very pleased to let you know that we'll be announcing and rolling out the first of what will be several rounds of improvements to our processes and communications around product feedback next week.

    We'll be sharing this news live in a community event next week, you can register here if you'd like to attend: Community Feedback Update event

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