Multiple organizations with SSO to the same Enterprise accountAnswered
We have 2 distinct organizations of licensed agents accessing the same one Enterprise account. One organization uses Microsoft Active Directory and the other uses Google G-Suite/Workspace.
For security purposes, we want users from both organizations to be authenticated using single sign-on by their own identity management system.
Is this possible? Is there an article?
Single Sign on will allow you to connect one URL as a login url for your Agent user type, meaning all users will need to authenticate through the same IdP, unfortunately.
If you utilize JWT rather than SAML there is a workaround available for multibrand that uses custom code. It is not supported but will be the only option for this hopeful end goal:
Multibrand: Using multiple JWT Single Sign-on URLs
We are working on this as a feature enhancement, that project is currently in Beta testing phase. Are you still looking for this solution?
Hello Barkha Bhatia our organization also needs this feature. Is it still in Beta? Is there a planned release date? Thank you!
Barkha Bhatia I'd like to know as well when multiple login URL will be available for JWT SSO.
Hi Nicolas Girod - Yes it will also Multi SSO for JWT as well.
Daniel Motter - Emailed you.
Hi Barkha Bhatia I am also looking forward for this feature. What is the current status?
Looking forward to your reply. Thanks!
Florian Grossmayer Jeff Mooallem
We provide a 3rd-party solution that can help you achieve this goal. Check out our demo video to see our solution in action: https://www.youtube.com/watch?v=HYrc-cPtBfk.
If you're interested in learning more, please don't hesitate to reach out. We'd be happy to answer any questions you may have and provide more information about our solution.
This feature is now available in production - please check out these 2 links
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