First opened ticket

Answered

2 Comments

  • Sabra
    Zendesk Customer Care

    Hey Johann! At this time, we don't track when users open a ticket and then close it without making any updates. 

    I would encourage you to create a new post in our Feedback for Explore community page to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.

    2
  • Johann Maza Alfaro

    Thanks Sabra!

    1

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