Remove "Dashboard/Get Started" button

23 Comments

  • Daniel Niemeier

    This has also been bugging me. Please let us remove those buttons

    2
  • Lauren Cramer

    Agreed. It would be nice to be able to hide it even if we don't complete all 3 steps. 

    1
  • Jonas Haase

    Yes! That annoys me every time I am on a small screen. Which is often in these times. I can't even get the screen size back witch hiding the element.

    1
  • Jack Crane

    The facebook section of this 'Get Started' checklist does not work.

    And there should be a way to remove the checklist and never show it again. The Customer Success (onboarding team) has really caused a more challenging user experience (not better). Please empower the user to be able to dismiss or just remove, I argue that this checklist is not saving Zendesk any support tickets (just creating greater user frustrations).

    1
  • Jason Metzler

    Let me delete this thing. I hate it.

    3
  • Jona Wilmsmann

    I just want to jump in here and say that i share the frustration. Our company doesn't even use Facebook, so I can't complete the checklist even if I wanted to.

    Would be great if I could just dismiss the section.

    2
  • Joel Hellman

    Agree, please throw it away. It breaks all rules for views and confuses everyone, and is just a headache because some agent's might pick tickets from there instead of the Views we have set up for them. 

    Or add a "hide" option for it in Admin, and those that uses the "Home/dashboard" can continue to use it. Really really annoyed we still haven't been able to hide / dissmiss this thing that just creates issues for our agents who start working in Zendesk.

    1
  • Joel Hellman

    Screenshot to clarify what interface I'm referring to:

    1
  • Jonathan March
    Community Moderator

    Agreed. Dashboard has never been of ANY use to us. If you can't let us customize it, then please let us hide it.

    2
  • Barry Celliers

    Yes please, allow us to configure or remove.

    1
  • Ben Howard

    YES!! Please let us hide this stuff.

    1
  • Paul Beltrani

    Leaving cruft in place with no way to remove it is a poor design.  I'm sure this is low priority but the optics are terrible and it annoys the customers.  (See above)

    Consider moving this feature to the 1st/Example ticket.  i.e. the initial ticket is "setup your subscription"   Then the user can close/delete as they see fit.

     

    1
  • Alberto Dalla Nora

    Please, delete it

    1
  • Kia Sanders

    I would love to delete this. 

    0
  • IMC Companies

    This is a bad look. Makes me look bad to my clients the I am getting on this platform. Seems basic that this doesn't auto remove once completed. Please address this asap.

     

    1
  • GUSTAVO LOPES FREIRE

    Yes, please let us hide this button. It is bad for agents and admins.

    0
  • Paul Farr

    +1 Surely it's not needed once all of the tasks are ticked off? Needs a removal option.

    0
  • Fabian Späth

    Can you please give us the option to remove the "get startet"-Button! Since its already over one year, since this request startet, i would be happy to see it gone shortly :-) Thanks!

    1
  • Charlie T

    This is so annoying. Pls remove it. Why waste UI space?!

    1
  • FnZ55

    I have already configured everything I need but it still doesn't go away. Why isn't there a "hide section" config somewhere?

    1
  • Katherine Isaac

    I thought it was just me... I'd like it gone too, please.

    0
  • Mark Ganusevič

    Really distracting, please just give us a checkbox to remove it. :)

    0
  • Will

    please remove. makes user feel crappy for it to hang around. UX 101. looks like it was a request from 2 years ago. 

    0

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