I am writing this as I think it would be a great idea to get the zendesk submit expander built into Zendesk to help with productivity for all. Originally posted here
Due to changes within Zendesk sadly the extension breaks from time to time and I strongly feel like this should just be a thing that is part of Zendesk.
My plea is please either change the submit buttons to be like this for all or make it a configurable option within someone's user profile for those who want it, I find it inproves productivity and reliability on what type of submit you are doing on a ticket compared to the dropdown.
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