Change Ticket Tab <title> to be more useful!


  • Michelle Dico


    same concern with mine. It would be better if we can change the tab title with Ticket ID and Subject Title.

    It is easier to identify the case you need to work on, especially if you opened a lot of tabs already.


    Please advise. Thank you

  • Jay Nelson

    It would also be useful if Zendesk offered a Chrome extension that would allow for ticket links opened outside of the existing Zendesk UI to join into the same Zendesk browser tab.

    The idea that Zendesk has a single tab for tickets is quite misleading when tickets are more frequently opened from outside of the UI.


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