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Passing API Header in HTTP Target

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Posted Oct 24, 2017

My objective is to simply pass ticket information when a ticket is created to an external application using an HTTP API target. I am able to pass an API Key in the URL such as https://www.somewebsite.com/index.php/api/get_projects_and_boards/apikey/<key value> but that is an unsecure method and exposes my API key.

Similar to the "Form Encoded" method you can select when creating your HTTP target that gives you an option for a "key" and "Value," it would be extremely helpful if you were able to specify custom header keys to be passed in the api call.

 


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37 comments

Still no solutions for custom header? :( 

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I would like to add my API Key in the header. Is the feature updated? 

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Hello. It is now 2022, and I wanted to follow up on API Keys through Header. Please help! 

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Hi Zendesk team,

Would be great if we could get an update on this.

We just hit a roadblock on a project because Zendesk webhooks don't allow for custom headers.

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Zach Anthony

Zendesk Product Manager

Hi everyone! Thanks for all the insights into your use cases. I can understand it has been a while without an update from us on this feature, however, I'm excited to let you know that supporting custom headers for webhooks is now on our 9 month roadmap and will begin development early next year.

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Zach Anthony

Zendesk Product Manager

Hey everyone! I just wanted to provide an update to you all that we've just released support for custom headers with webhooks as per our latest release announcement here. Please let us know if you have any feedback regarding this feature.

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Game changer 🔥🔥 Thanks!

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