Disable / Un-check 'Create follow-up' option


  • Nicole Saunders
    Zendesk Community Manager

    Hi Koen, 

    We do not have an update at this time. But, should this functionality get prioritized, we will be sure to update this thread. 

    Also, I see that this is your first post - Welcome to the Zendesk Community! I encourage you to head over to the The Lounge to familiarize yourself with our Community Guidelines and to post in the Introductions thread to introduce yourself to everyone.

    We look forward to seeing you around the Community. Happy Zendesking!


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