Assigning a ticket to a different restricted group/person for security reasons


  • Dave Dyson
    Zendesk Community Manager
  • rajesh

    Thank you.  I studied your documentation to find a way to quarantine tickets in a way that allowed analysis by our team at leisure but could not find anything that has been released; I believe you are working on some thing like what I really wanted.

    I think your proposal may work.  I'll advise my client and report back.  Thank you for support.


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