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How do you remove the logo when sending a zendesk help center link?

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Posted Oct 19, 2021

When you send a link to your help center, it will have a blown-up version of your logo. How do you remove this? For example, if I were to link my help center home page to Facebook, it show's a blown-up version of the logo.


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Adrian Joseph Magboo

Zendesk Employee

Hi there! 

The logo displayed when sharing links on social media platforms is the Brand logo of your Help Center. While it's not possible to remove this, I found a community post that describes where you find it and how to make changes with it. I would recommend getting in touch with your Developer or IT team as it involves custom coding.

I hope this helps!

Regards,

Adrian

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