Tags: allow include/exclude filtering in Contacts
Within Zendesk Sell's Contacts, the filtering for the Tags field only allows users to select certain tags to include in a query (With Tags) or to filter out all contacts that have any tags whatsoever (Without Tags).
It would be great if the Tags filtering offered the option to include certain tags AND exclude certain tags.
If this is implemented, the same kind of inclusion plus exclusion should be added to tags in Notes.
Hi Rudi -- we just launched Sell reporting in Explore (Zendesk's advanced reporting tool) and so if you sign up for the Explore for Sell beta you will be able to create a Contacts query and filter it using the advanced reporting functionality you are asking for.
More information on Sell and Explore here.
Paul -- we are working on adding additional datasets from Sell to Explore so we look forward to extending this beyond Leads, Contacts, and Deals.
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