Customize email notification for new community posts
It would be helpful if we can customize the email that is sent when there is a Community post. Currently, the email to our clients includes a link and when the client clicks on the link it redirects them because we are on SSO. It would be beneficial if we can customize this message.
+1 to this.
Most people don't click the "view this comment" in 10px font in the email, especially older generation who just skips right over it
+1 to this as well.
As Josh stated, no one reads "view this comment" and does not recognize that this is basically a no-reply mail to the customer
There is no way to customize these emails?
@... not as far as I know. If you find one, let me know - I'm desperate to change them!
That seems so odd we can't change communications to our clients.
Please sign in to leave a comment.