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Reporting > Search > Tickets Created

TwinklCares Teamleads

I want to be able to view the tickets that were created after a specific search so that I can better adapt the search articles for what the customers were wanting to know.

2 Comments

  • Orsolya Forster
    Zendesk Product Manager

    Hi TwinklCares Teamleads,

    Thanks for your feedback on the search reporting. At this point, we can give you the number of tickets which were created after a specific search, but I understand that identifying the exact tickets would be very valuable for you on top of that.
    I'm capturing your feedback for future product improvements.
    Cheers!

    0
  • Jitendra

    I would also like to have that feature!

    0

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