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Answer bot in Swedish



Posted Aug 13, 2020

Please make the answer bot available in Swedish.

 


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14 comments

Yes agree, hopefully support for Swedish can be added soon.

2


Totally!

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Any updates on this ? 

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Nicole Saunders

Zendesk Community Manager

Hi Ronnie, 

There are no plans for adding Swedish at this time. While there are clearly a few users here who would like to see it, we haven't seen it as a high priority amongst a significant enough number of users yet. 

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We have several customers looking for the Answer Bot in Swedish. The current situation stops companies from launching Messaging. It would be nice if you could publish a release plan with the coming languages and put Swedish high on the list. You have already introduce Danish, I doubt the user demand was higher.

 

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I agree, support for Swedish should be prioritized high and added shortly. 

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I vote for swedish too

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I agree. We really need this asap. 

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This is a deal-breaker for us. Without it, we won't be able to scale up the use of Zendesk services. I really hope this get's prioritized soon.

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+1 Very interesting for a number of our Zendesk customers in Sweden. 

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+1 Add Swedish support!

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+1 Please add Swedish as a supported language.

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+1 We, and our customers, are in need of having the answer bot in Swedish!

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Monika Vogel

Zendesk Product Manager

Thank you all for your interest in Answer Bot article recommendations for Swedish.

We'll be modernizing Answer Bot article recommendations throughout the year, and will through this effort also experiment with performance in Swedish. Underlying AI technology is unfortunately not (yet) optimized for Swedish, but our team recognizes that we got many valued Swedish customers who we wish to make advance AI capabilities available for sooner than later. 

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