Right now the standard fields for social media links of a contact/lead include Skype (not social media), LinkedIn, Twitter, and Facebook. Where's Instagram? I appreciate that FB/IG are now the same company, but the user handle for FB does not have to be the same for IG. There are also other very widely used platforms like YouTube, WeChat, QQ, Reddit, all with way higher number of users than Twitter. Businesses are increasingly using social media platforms like Instagram. If we're talking about contact links, a huge number of our international clients give us their Whatsapp number.
Perhaps the quick contact links need an overhaul. My suggestion would be to make these all available in standard fields like FB and LI are now, but in setup, let users choose which links they want to enable for their org so there aren't 20 quick contact fields to fill in if you're not going to use them. For example, I don't need someone's Skype or Twitter info because we use neither, but I do need their Instagram because we have over 10,000 prospects who engage with us in that channel.
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