Average wait time message in multiple languages
We would prefer to have the Average Wait Time message to be available in more languages than English. (For our call centre: Dutch, French, German, Swedish and Norwegian.)
-
It would help us as well. Doesn't make sense to have multiple languages for Call back but not for Average Wait Time.
-
I agree, it's strange how it works. Wait messages must be quickly integrated in all languages Thx :)
-
Agreed - Everything else can be custom recorded so why not wait times?
-
I'm new to Zendesk, but I see there's been comments on this topic for way too long! I simply can't understand why it's so difficult to record the average wait time message in all the other supported languages...
-
Bump +1
This feature is also suggested here;
https://support.zendesk.com/hc/en-us/community/posts/4409222619802-Language-Message-average-waiting-time
Please sign in to leave a comment.
5 Comments