Zendesk does not allow you to bulk find/update articles with deleted authors


  • Suzie Baunsgard

    I've found (in the past) if I set the owner as someone who's more long tenured, it somehow causes less issues with changes to the author. Honestly, I manually track authors in a spreadsheet to deal with this.

    It would be good to have a way to manage deleted or no longer valid users. (For example, by being able to filter in the Guide Admin view.)


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