Highlight only specific slice in Explore pie chart?
AnsweredHi! I am trying to create a pie chart showing the percent of total tickets solved per agent in a given time period -- however I'd like to highlight individual "slices" to share with each agent their own percentage of total without showing details for all other agents.
Hiding any data just removes it from the chart -- I'd like to keep the full total (the whole pie), but just display data for one particular segment at a time.
My current metric is set at COUNT(Solved Tickets), with rows as a Set I created of all our current agents by Assignee Name. The pie I get as a result is perfect for displaying all the details -- but I cannot figure out how to call out just *one* slice to display in a dashboard.
While not precisely what I'm going for, the best example would be what's highlighted when you hover over one agent's name in the legend and it dulls out all the other pie pieces.
Happy to share a couple screen shots if it helps to illustrate.
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Here is the pie chart I am working with:
And here is (kind of, sort of) what I'm hoping to be able to add to individual agent dashboards (only in a perfect world it would also display only the highlighted agent's name):
Thanks! -
Hi Kelly,
I'm afraid that cannot be achieved in an Explore pie chart. Segments can only be highlighted by manually selecting them; there's currently no option to highlight a segment/attribute value and then save the chart in that state.
I encourage you to create a new post in the Explore Product Feedback topic in our community to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning. Specific examples, details about impact, and how you currently handle things are helpful for our product teams to understand the full scope of the need when working on solutions.
Thanks Kelly!
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