• Ramin Shokrizadeh

  • November 19, 2015 05:47

  Zendesk Product Manager

  Hi there Liz,

  Thanks for your feedback regarding adding co-browsing and screen sharing functionality to Zopim.

  There are no immediate plans to add this functionality in 2015 but we understand that customers want this functionality. There is actually an ongoing thread about the very topic: https://zopimsupport.zendesk.com/hc/en-us/community/posts/208793628-Screen-share-ability-in-live-chat

  If/when we decide to add this functionality to Zopim, we will update the thread to let you know.

  Cheers,

  Ramin

• Lulwa Jundi

  • December 22, 2016 08:21

  This is something that we would be super interested in also!

• Ben Lilienthal

  • February 07, 2017 21:51

  Hi Gang,

  We have released our screen sharing for Zopim and Zendesk beta.  email ben@screenmeet.com if you would like to try it out.

  thx,

  Ben

• Lulwa Jundi

  • February 08, 2017 06:24

  Very nice!

• Stefan Petrićević

  • October 04, 2019 08:07

  Any news about this topic?

• Ramin Shokrizadeh

  • October 04, 2019 08:17

  Zendesk Product Manager

  We offer app integrations for screen sharing but have no plans to offer this functionality natively.

  You can see a couple of the apps here:

  https://www.zendesk.com/apps/chat/screenmeet-for-chat/?source=app_directory

  https://www.zendesk.com/apps/chat/cobrowseio/?source=app_directory

  https://www.zendesk.com/apps/chat/teamviewer/?source=app_directory

  -Ramin

   

• Stefan Petrićević

  • October 04, 2019 08:29

  This is great Ramin, thank you very much for your response

• Ben Lilienthal

  • October 04, 2019 18:48

  ScreenMeet has also a native cobrowse chat integration 

  https://www.zendesk.com/apps/chat/screenmeet/

   

  happy to answer any questions about how to implement it.

  ben@screenmeet.com

   

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