Cannot remove description field on Jira Integration

5 Comments

  • Simpli.fi

    We would also like to have the capability to unrequire the description field based upon what is required in Jira as we sometimes require descriptions, and sometimes do not! Good to know I'm not crazy, I've been going through various schemes and screens in Jira to figure out how to impact that in the integration, but looks like it's required in the integration on the ZD side!

     

    1
  • David Gillespie
    Zendesk Product Manager

    Hi Lucas,

    Thanks for the feedback. I've captured this as a feature request for the integration and will let you know if we bring it onto the roadmap.

    Thanks,

    David

    0
  • Sampo Tuisku

    Hi,

    Yea, this fix would greatly appreciated @... Any estimation when/if this will be fixed?

    Best regards,
    Sampo

    0
  • David Gillespie
    Zendesk Product Manager

    Hi @...,

    Unfortunately no update on when this will be fixed. I've noted down your feedback and will provide an update when we bring this in for the integration.

    Thanks,

    David

    0
  • Joe Gran

    I need this fixed too.  +1

    0

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