External Facing Forms: Multi-Select / Drop-down Fields - Allow Type Ahead
On the external, end-user facing forms via the help center portal, I think it would be helpful to make a multi-select or drop-down custom field be searchable by allowing "type ahead" functionality. This way end-users don't have to scroll through a long list of options potentially. Agents can currently do this in the Support UI on both drop down fields and multi-select fields.
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We have received this request from many of our users as well, since many of our dropdown fields have hundreds of values.
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+1. We need this too!
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Yes, need this feature, some of our dropdown fields has over hundred of values too!!
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+1 We have received this feedback from customers very often. As mentioned, Agents are able to do this when they fill out a ticket field, and the same functionality should be present on customer facing forms/fields. Please implement, we have one field with hundreds of field options and the customer experience is poor.
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+1. This would be a great feature.
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We have some large dropdown fields - this would be very helpful.
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Is this still not available???
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Is there ANY type of field you can add to zendesk that allows this kind of funcitonality?
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+1. We need this too!
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