Make the Chat Widget's Confirmation Message on Contact Form Customizable
As of now, the confirmation message when a customer leaves their contact information is a generic "Thanks for reaching out".
See https://support.zendesk.com/hc/en-us/articles/360041076314-Can-I-edit-the-ticket-confirmation-message-from-the-Web-Widget-.
We'd like to see the ability to customize this message, as we want to cater it to our brand and our mission.
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My organization would also like to see this as well.
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Second this. Useful feature
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Our confirmation says "Send Another".
We want to take this off and I'm adding support for this feature. -
+1
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We would really love the chance to customize this message as well as to apply branding.
It is important to be able to have a consistent voice and feel throughout all of our collateral.
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+1
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Мы тоже хотели бы эту функцию! +1
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We would like this as well.
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+1
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+1
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Hi everyone!
Some workaround founded?
Thanks!
Maky
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Hey Maria,
This thread is for the legacy chat widget. If using the web widget, you have the ability to change this text.
Thanks!
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Hi Eric Nelson
I can't find where to edit the "Thanks for reaching out" text when the message is sent.
Some time ago I open this request and no solution was founded.
I now have a new client that needs this change.
Thanks.
Maky
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